Receptionnist/ Facilities Administrator m/w

Permanent contract 24KE – reporting to Facilities Manager – 35 hour week, Monday to Friday from 9am to 5pm. Fluent French speaker with good English for greeting purposes.

The main purpose of this role is to:

  • ensure a professional, customer focused service is provided to callers, staff and visitors as part of the Customer Service Team
  • operate the helpdesk and its systems accurately, promptly and within the contracted response times
  • fulfil reception duties in their entirety
  • collect, sort and deliver all mail items in an appropriate and confidential manner.
Location: Malakoff
  • To adhere to company policies in regards to confidentiality, conduct, IT usage, staff handbook, security, health & safety and HR
  • To communicate effectively and clearly to all staff, visitors and colleagues at all times
  • To develop and maintain effective working relationships internally and, where appropriate, with external partners
  • To operate at all times in line with Colt’s values and behaviours
  • To undertake any other duties as may be reasonably required
  • To ensure a high quality, customer focused facilities service is consistently provided, ensuring that any work is delivered in accordance with agreed standards, processes and practices
  • To operate the Reception and Switchboard/helpdesk service providing a ‘front of house’ to callers, visitors and staff.
  • To scan, copy and/or print items where directed and send them to the correct and relevant person
  • To sort, scan if needed, distribute the mail to the employees.
  • To ensure that there is an effective Helpdesk response when issues arise
  • To report any and all complaints, incidents & accidents to the relevant person in good time and in full detail
  • To conduct and present themselves in a professional manner at all times, ensuring uniform items, where applicable, are kept free from marks, dirt & grime
  • To ensure compliance with statutory and Health and Safety procedures & to attend any Health and Safety Committee meetings where necessary
  • To assist in the planning & delivery of events where required
  • To attend other sites to cover duties where necessary
  • To conduct filing, archiving and word processing duties when required
  • To maintain up to date records of any and all items as required
  • To attend relevant training and development sessions
Essentials Skills:
  • Bac Pro
  • Speak English- Good customer skills
Desirable Skills:
  • BAC+2
  • Relevant qualifications/training in computer systems and administration
  • FM relevant
  • Pack office

To submit your application please complete the form below. Fields marhed with an asterisk * are required. When you have finished click Apply at the bottom of this form.

    Submit your CV (max size 1Mo) :